• Provide ushering and front of house service in theatres, assist in house rules and regulations enforcement
• Perform effective communication with patrons, guests and venue hirers
• Assist in crowd control to ensure smooth running of events and activities
• Handle enquiries and provide high standard of customer services for venue visitors
• Assist in facilities management for maintaining a clean, safe and comfortable environment for all venue users
• Update signage / poster/ publicity material for the public in the premises
• Assist with other functions as instructed by Duty Manager

• Holder of HKDSE or above with relevant experience in customer services is an advantage
• Pleasant, energetic, extrovert and willing to help customers
• Good communication skills with proficiency in spoken English, Cantonese and Mandarin
• Required to work on weekdays' evenings as well as in weekends and public holidays
• Immediate availability is preferred

• Perform all aspects of stage and event operations in stage, cinema and multi-purpose areas with a view of ensuring the set-up, rigging, rehearsal, performance and strike-out are carried out smoothly and safely.
• Act as Chief Theatre Technician of HKAC and assist manager to supervise a team of technicians.
• Provide professional technical services and support to hirers/users in the setting up and operation of the audio, lighting, theatrical & stage systems/equipment.
• Assist manager to liaise with hirers/users regarding services and facilities support required according to the hiring schedule.
• Delivering staff training to ensure the up-to-date theatre technology and industry best practice is being enforced. 
• Assist manager in monitoring freelancer and supervise the progress of setup and dismantling of the events if needed.
• Plan and execute the maintenance plan of all in house audio, lighting, theatrical & stage systems/equipment to ensure the equipment can meet the safely standard and regulations. 
• Required to work on Saturday, Sunday and Public Holiday and on shift duty and irregular hours.

Requirements:

• 5 years or above relevant experience in technical and productions support for theatre, cinema operations and stage operations.
• Experience in sizable performing arts venues or companies at supervisory level will be an added advantage. 
• Independent and highly-organized.  
• Able to guide and lead the technicians and freelancer.
• Strong interpersonal and customer service skills.
• Experience in AutoCAD drawing is preferred.
• Good English and Cantonese. 

• Plan and monitor the progress, schedule, quality, and budget of assigned projects.
• Handle art administration work and prepare periodic reports.
• Assist in the development and curation of projects.
• Plan and coordinate promotional activities for assigned projects.
• Develop a strong network and establish constructive relationships with local and overseas artists and organisations through various channels.

• F.3 or above, preferably with relevant working experience
• Ability to verbally communicate in Cantonese and simple English
• Possession of good team spirit, being hardworking and responsible will also be prioritized advantages

• Supervise HKAC operations in the areas of facility/property management and venue operations.
• Formulate and implement the strategy for the venue hire and leasing of the building.
• Oversee and monitor the performance of the facility/property management contractors to ensure the service level agreement (SLA) is met.
• Manage and supervisor all-round leasing and tenancy matters. Negotiate lease agreements and contracts with tenants.
• Build and maintain strong relationships with tenants and foster collaboration among HKAC and tenants. Regular review and meet with tenants to enhance the tenant experience.
• Lead front-of-house operations including liaising with internal and external hirers to provide smooth and efficient operations. Manage venue hire team to ensure the delivery of excellent services to hirers.
• Manage the technical teams in supporting the needs of hirers/users of the venues.
• Be conversant with competitor offers and regularly benchmark HKAC pricing.
• Ensure safety and comfort for performances and events in venues.
• Supervise the art shop team to ensure smooth operations of in-house and online shop.
• Review products, creating themes and promotions communicated in both in-house and through online shop.
• Review and refine internal policies and provide constructive suggestions to improve the efficiency of the operations.
• Supervise, manage and train junior staff to implement the above tasks and foster a culture of excellence, communications and collaboration.

• Degree holder with at least 6 years of working experience.
• Excellent execution, organisation and problem-solving skills, and able to work independently.
• Multi-tasking; adaptive to changes and able to work under pressure.
• Detail-oriented and self-motivated to strive for excellence. Able to communicate at all levels.
• Good writing and communications skills in both Chinese (Cantonese and Mandarin) and English.
• Candidate with less experience will be considered as Operations Manager.

• Perform general reception duties including but not limited to attending and transferring incoming telephone calls and enquiries, greeting visitors and guests with a pleasant manner, etc.
• Handle enquiries and requests from guests and visitors in a timely and professional manner; offer immediate assistance to them if needed.
• Provide courteous, professional and efficient service at reception at all times.
• Manage courier and mailing arrangements, and handle office supplies.
• Participate in other administration and procurement activities as assigned.
• Perform any ad hoc projects if needed.

• DSE or above with at least 1 year of relevant working experience at reception counters, with previous work experience in an art organisation being an added advantage.
• Well-organised, detail oriented, proactive and self-motivated to learn and work, ability to prioritize work. 
• Polite, pleasant and customer-oriented.
• Excellent communication and interpersonal skill. Able to work independently. 
• Good PC knowledge in MS Office, Excel, Email & Chinese word processing.
• Good command of both written and spoken English and Chinese. 
• Immediate availability is highly preferred.

• Lead the theatre technical team and oversee the work of the in house and freelance technicians to ensure the smooth running of the technical department in supporting the hirers/users.
• Liaise and manage various internal and external parties in order to fulfil and support the hirers’ requirement of the technical system and equipment needed.
• Oversee all aspects of stage and event operations in stage, cinema and multi-purpose areas.
• Participate in technical meeting with hirers to define the user requirements of the technical support.
• Liaise with hirers/users regarding the ad hoc services and facilities support during the show time if needed.
• Manage the resources and manpower and liaise with outsourcing partners to ensure sufficient technicians are hired. 
• Ensure the health and safety within the venues are met according to the regulations.
• Conduct research and benchmark on the requirements of theatre facilities and technical system equipment to serve future needs.
• Responsible for the department’s budget. 
• Deliver staff training to ensure up-to-date theatre technology and industry best practice is being enforced. 
• Plan and execute the maintenance plan of all in house audio, lighting, theatrical & stage systems/equipment to ensure the equipment can meet the safely standard and regulations as well as the efficiency of the operations
• Maintain a record of inspections, documentation and maintenance records for all equipment and keep an up-to-date registry for audit purpose.

• 8 years or above relevant experience in technical and productions support for theatre and/or cinema operations and/or stage operations, with minimum 3 years of experience at management level. 
• Independent and highly-organized, customer-oriented and self-motivated.  
• Strong interpersonal and communications skills.
• Able to multi-task in a fast-paced working environment under a tight schedule.
• Experience and knowledge in drawing skills and techniques such as AutoCAD.
• Good command of both English and Cantonese. 

• Perform all aspects of stage and event operations in stage and multi-purpose areas with a view of ensuring the set-up, rigging, rehearsal, performance and strike-out are carried out smoothly and safely.
• Provide the technical and operational support to stage and theatre performance to be held at HKAC and ensure all technical requirements are fulfilled in a safe and professional manner.
• Participate in supervising the teams and delivering staff training to ensure the up-to-date theatre technology and industry best practice is being enforced. 
• Assist in monitoring freelancer and supervise the progress of setup and dismantling of the events if needed.
• Contribute in the maintenance plan including but not limited to review the life cycle and infrastructure of the technical equipment regularly, scheduling the preventive maintenance etc. 
• Required to work on rostering and shift duty.

• Teach and assess students at all levels and supervise their project works.
• Act as subject coordinator in development, design and delivery of modules at various levels. Support curriculum and new course development if needed. Ensure the assessments methods, learning materials and methods of delivery do meet the learning objectives.
• Support academic head to ensure the effective day-to-day operations in academic areas.
• Participate in accreditation and quality control processes/review and liaise with accreditation bodies as necessary.
• Manage and maintain the Sculpture Studio and supervise the duty of Teaching Assistant.
• Work with programme admin team to ensure efficient and effective running of programmes and modules.
• Participate in student recruitment and retention activities/events. Play a key role in assisting students to develop and prepare themselves as a next generation artist.
• Attend HKAS meetings and involve in activities related to teaching and quality assurance.
• Undertake other duties as assigned by superiors.

• A recognized master’s degree in Fine Arts and minimum 6 years of relevant teaching experience.
• Evidence of knowledge and experience in Fine Art practice and good connections with industry and professional practice is definitely an advantage.
• Strong and demonstrated record of accomplishment and experience in teaching which includes lesson plan development, assessment, and moderation.
• Excellent team player with strong communication and presentation skills.
• An inspirational teacher and collaborate well with colleagues and students.
• Able to bring out the best in students from diverse backgrounds.
• Excellent communication and writing skills in both English and Chinese.

• Provide administrative support to the office daily operation, including handling email and phone /walk in enquiries and manage the reception/enrolment counter.
• Handle complaints and follow up with relevant parties, and compile complaint report.
• Provide administrative duties to school functions including student admission, student registration and enrolment, tuition fee payment, financial aid, financial reports, and student activities.
• Liaise with internal and external stakeholders for students and school activities.
• Assist in organization of school functions, events and activities.
• Provide administrative support in administrative operations, procurement and facility management.
• Other ad hoc tasks as assigned.

• Tertiary education with a minimum of 2 years of relevant working experience, preferably in school services
• Excellent communication skills in English and Chinese (including Mandarin).
• Excellent time management and able to prioritize tasks.
• Well-organised, systematic with multi-tasking ability.
• Proactive, flexible, detail-oriented, customer-oriented, good telephone and customer handling skills, with strong sense of responsibility and good problem-solving skills.
• Immediate available is preferred.

• Provide technical support and set up for theatre operation including audio, lighting, video and projection systems; 35 mm movie film projection;
• Other technical duties related to stage and theatre.

• HKDSE graduates; capable to speak, write and read Chinese (Cantonese and Mandarin) and English;
• Basic knowledge of electronic and related;
• Interest in stage and theatre technical related job and career; have relevant experience is preferred;
• Shift duty is required.

• Plan and monitor the progress, schedule, quality, and budget of assigned projects.
• Handle art administration work and prepare periodic reports.
• Assist in the development and curation of projects.
• Plan and coordinate promotional activities for assigned projects.
• Develop a strong network and establish constructive relationships with local and overseas artists and organisations through various channels.

• University graduate with minimum 2 years of relevant and solid experience.
• Interest and passion for arts, culture, comics and animation.
• Knowledge of exhibition design, production and technical support.
• Excellent communication and writing skills in both Chinese and English. Putonghua will be an advantage.
• Able to work under pressure with multi-tasking ability.
• Good interpersonal skills and confidence in working with various partners as a team.
• Self-motivated, well-organised, detail-oriented, responsible and able to work independently.
• Proficiency in P.C. operations e.g. MS based applications, Chinese Word Processing.
• Proficiency in Photoshop, Illustrator, and video editing software will be an advantage.
• Willing to work on shift or public holidays occasionally.
• Immediate available is highly preferred.
• Candidate with less experience will be considered as Programme Officer.

This position will report directly to the Executive Director of Hong Kong Arts Centre and work closely with the Arts Programming Committee.

• Work with Executive Director to craft and develop long-term and short-term strategies that are aligned with the direction and mission of HKAC.
• Lead the entire Programme Department. Plan and develop annual programmes that support the development objectives and growth of HKAC.
• Ensure intellectual and curatorial rigour across programmes and build synergy across different art forms.
• Form partnerships and lead funding applications with government departments and commercial entities. Manage the development of high-quality proposals.
• Manage programme budget and ensure financial sustainability.
• Lead the planning of the programme portfolio in order to strengthen the image of HKAC. 
• Contribute to the development of internal and external communication materials to highlight impactful stories.
• Coordinate research in programme context such as analysis of art trends and opportunities.
• Collaborate with different teams to drive the development of the Programme Department.
• Liaise, network and work with arts practitioners, both local and overseas.
• Participate in regular committee meetings including the preparation of presentations and take follow-up actions. 
• Work as part of the senior leadership team to shape and deliver the mission of HKAC and provide visible leadership extending across the wider organization.

• University Degree in related disciplines.
• Sound and demonstrable knowledge in contemporary art. Experience in curation will be an advantage.
• Excellent leadership skills and able to lead a team of around 20 staff.
• Strong sense of responsibility and self-motivation.
• Excellent problem-solving, collaboration, organisational, planning and project management skills.
• Professional and tactful manner in communicating with different stakeholders.
• Team player with excellent interpersonal skills and able to communication effectively with a wide range of people.
• Good communication and writing skills in both English and Chinese.